Sheriff's Office Implements GovQA Technology to Improve Public Records Request Process

The Montgomery County Sheriff's Office (MCTXSheriff) is pleased to announce the implementation of GovQA software, a cutting-edge solution designed to streamline and improve the public records request process.

Beginning July 8, 2024, GovQA’s cloud platform will enable MCTXSheriff to efficiently manage and process requests for public records from citizens and media, including electronic records, video and audio files. As the volume and complexity of requests continue to grow, GovQA’s secure and configurable platform provides the scalability and flexibility to meet MCTXSheriff’s evolving needs.

The new system provides a centralized, secure public records portal, allowing residents to easily submit and track their requests online. It also streamlines workflows for MCTXSheriff employees, ensuring timely responses and improved accuracy. Self-service tools and automated features enable citizens to proactively access information, promoting greater transparency and trust.

Sheriff Rand Henderson of the Montgomery County Sheriff’s Office highlighted the importance of this technological advancement, saying, “Investing in innovative technology like GovQA is critical to improving citizen engagement and ensuring transparency. This new platform will significantly modernize our public records request process, allowing us to serve our community more effectively and efficiently.”

GovQA is the largest provider of cloud-based, automated Software as a Service (SaaS) workflow solutions for government compliance, handling more Public Information Act (PIA) requests for state and local governments than any other software vendor.

To discover the new platform, visit the website, click HERE

About the Montgomery County Sheriff's Office

The Montgomery County Sheriff's Office has a budget of over 1,000 employees, making it the seventh largest sheriff's office in the state of Texas. The growing agency has approximately 574 sworn peace officer positions and 461 non-sworn positions.

About GovQA

GovQA LLC, a subsidiary of Granicus, is the leading provider of cloud-based SaaS automated workflow solutions for government compliance. Their software helps government agencies efficiently process and manage requests for public information and records. With 20 years of experience and a commitment to innovation, GovQA enables governments to connect with their communities and drive greater transparency. Visit www.govqa.com for more information.

Source: Scott Spencer, Lt., Montgomery County Sheriff's Office, Administrative Services