Jollibee investigates alleged data breach affecting millions of people

Jollibee Foods Corp., the Philippines' largest restaurant operator, is investigating an alleged data breach that could affect millions of its customers.

“We take this matter seriously and have launched an investigation to better understand the extent of the incident,” Jollibee said in a statement on Saturday. The company, famous for its fried chicken and one of Asia's largest fast food chain operators, said its e-commerce platforms were “unaffected and remain operational”.

Cybersecurity group Deep Web Konek reported the alleged data breach on June 20, claiming that a user of a cybercrime forum claims to have the personal data of 32 million customers and 650 million records related to the operations of food delivery from Jollibee. The compromised data included customers' names, addresses, phone numbers and email addresses, it said.

“We have implemented response protocols in addition to enhanced security measures to further protect data against threats,” Jollibee said in a statement. “Alongside these efforts, we are working closely with the relevant authorities and experts.”

Earlier this week, Philippine health maintenance organization Maxicare reported alleged unauthorized access to the information of about 13,000 members, or less than 1 percent of its customers.

Top photo: A service assistant prepares a customer's takeout order at the Jollibee Foods Corp. restaurant. in Taguig City, Manila, Philippines on Saturday, March 13, 2021. Jollibee will increase capital spending by a fifth to open 450 new stores mainly overseas, as the Philippines' largest restaurant operator expects a return to profit this year after its first annual loss in nearly three decades.

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